Privacy Policy & Terms of Use

Last Updated: 15 July 2024

Welcome to Orvalon Digital. We are committed to protecting your privacy and ensuring that your data is handled responsibly. This Policy describes how we collect, use, store, and protect information when you visit or interact with our website, sign up for our services (e.g. digital marketing, design, training), or join the Orvalon Community. By using our site or services, you agree to the practices described below.

Information We Collect

We may collect the following information from you:

Contact information: name, email address, phone number (for inquiries, contact forms, service requests).

Communications data: messages you send via contact form or email, including any content you provide when requesting services or support.

Usage data: technical and/or usage information when you interact with our website (e.g. pages visited, time of visit, browser type), if we use analytics or tracking tools.

Voluntary data: any additional information you choose to provide when engaging our services or joining our community (e.g. project details, preferences, portfolios).

How We Use Your Information

We use your information to:

  • Respond to inquiries and deliver requested services.
  • Manage operations and improve our services.
  • Communicate updates, service details, and engagement news.
  • Deliver digital solutions such as branding, marketing, design, development, and community programs.
  • Maintain records, reporting, and accountability.

Data Sharing & Third-Parties

  • We do not sell or rent your personal information to third parties.
  • We may share information with third-party service providers only to the extent necessary — for example, third-party tools used for email, communication, analytics, or other operational needs.
  • When we use third-party services (e.g. hosting, payment processors, analytics), we ensure that they have appropriate safeguards to protect your information.
  • We will inform you about any third-party data sharing and provide links to their privacy policies where applicable.

Data Security

We take reasonable measures to protect the security of your data. This includes using secure channels for communication (e.g. SSL/TLS), limiting access to your data within our team, and employing industry-standard practices to prevent unauthorized access, disclosure, or alteration.

However, no method of data transmission over the Internet or storage is 100% secure — while we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information — for example:

  • The right to request access to the data we hold about you.
  • The right to correct or update inaccurate or incomplete data.
  • The right to ask us to delete your data, under certain circumstances.
  • The right to opt out of marketing/communications, if previously consented.

If you would like to exercise any of these rights, you may contact us at the email address listed below.

Cookies & Tracking Technologies

If we use cookies or other tracking technologies on our website (e.g. for site analytics, performance, or remembering visitor preferences), we will:

  • Disclose this clearly to you.
  • Explain what categories of cookies are used (e.g. strictly necessary, performance, analytics, optional/marketing).
  • Provide you with a choice to consent to non-essential cookies (e.g. via a cookie banner or consent dialog), where required.
  • Provide you a way to withdraw consent.

Terms of Use

By using or browsing our website and services, you agree to the following terms:

  • You will not use the site for unlawful, abusive, fraudulent, or harmful purposes.
  • You will not attempt to interfere with or disrupt the site’s functionality, or access unauthorized areas.
  • You agree that any content you submit (e.g. via contact form, project brief) does not infringe any third-party rights (e.g. copyright, privacy).
  • You understand that we reserve the right to refuse service, suspend or terminate access in case of misuse.

Intellectual Property

  • All content on this website — including text, images, designs, logos, videos, and other materials — is the property of Orvalon Digital or its licensors, unless otherwise stated.
  • You may view and browse the site and its content for personal or informational purposes only.
  • You may not copy, reproduce, modify, distribute, republish, upload, post, or transmit any portion of the site content for commercial purposes without our prior written consent.

Disclaimer & Limitation of Liability

  • The content on this website is provided “as is,” without warranties of any kind, express or implied.
  • While we endeavour to provide accurate, up-to-date, and complete information, we make no guarantees that the information is error-free, complete, or suitable for your needs.
  • Under no circumstances shall Orvalon Digital — its staff, partners, or affiliates — be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or services, even if advised of the possibility of such damages.
  • Use of our services is at your own risk; it’s your responsibility to evaluate whether our services meet your requirements.

Changes to this Policy

We may update this Policy from time to time (e.g. when our practices change or to comply with new legal obligations). When we do, we will revise the “effective date” at the top of this page. We encourage you to review this Policy periodically to stay informed about how we’re protecting your information. Your continued use of the site after changes means you accept the updated policy.

If you have any questions, concerns, or requests regarding this Policy or your information, please contact us: